Frequently Asked Questions
1. What sizes does Shivish offer?
Shivish offers a wide range of sizes to ensure the perfect fit for everyone. You can refer to our detailed size guide available on each product page to choose the right size with confidence.
2. How long does delivery take?
Orders are processed quickly and delivered within the estimated timeframe mentioned at checkout. Once your order is shipped, you will receive a tracking link to monitor your delivery.
3. Do you offer free shipping?
Yes, we offer free shipping on orders above the specified minimum purchase amount. Shipping charges, if any, are clearly displayed during checkout — no hidden fees.
4. What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can request a return within our return window. Please ensure the item is unused and in its original condition.
5. How can I track my order?
Once your order is dispatched, you will receive a confirmation email or SMS with tracking details so you can follow your shipment in real time.
6. What payment methods do you accept?
We accept secure online payments including debit/credit cards, UPI, net banking, and other trusted payment gateways to ensure a safe checkout experience.
7. How can I contact customer support?
You can reach our support team through email, contact form, or WhatsApp (if available). We are committed to providing prompt and helpful assistance.